789tay Privacy Policy

1 Introduction

This Privacy Policy describes how 789tay collects, uses, stores, and protects the personal information of players who register and use our online gaming platform. It applies to all users of 789tay, whether accessing the platform through the website at 789tay.com or through the 789tay mobile app.

789tay is committed to handling personal data responsibly and in compliance with applicable data protection laws relevant to the Philippines. We handle personal information with the care and discretion it deserves, and we are transparent about how and why we use it.

By using 789tay, you agree to the practices described in this policy. This document should be read alongside our Terms and Conditions, which set out the broader rules governing use of the platform.

2 Information We Collect

The personal information we collect falls into the following categories:

We collect only the information that is necessary for the purposes described in this policy. You are not required to provide information beyond what is needed to operate and secure your account.

3 How We Use Your Information

Personal information collected by 789tay is used for the following purposes:

• Account Management: Creating and maintaining your account, authenticating your identity on login, and managing account changes such as password resets and contact detail updates.
• Transaction Processing: Processing deposits and withdrawals in Philippine Peso through local banking channels and e-wallets, and maintaining accurate financial records.
• Identity Verification: Conducting KYC checks to confirm your identity, verify your age (21+), and comply with anti-money laundering obligations.
• Platform Operation: Providing access to games, sports betting, and other platform features, and personalising your experience based on your activity and preferences.
• Security and Fraud Prevention: Monitoring account activity for suspicious patterns, investigating potential fraud or rule violations, and protecting the integrity of the platform.
• Customer Support: Responding to your questions, resolving account issues, and improving the quality of support based on past interactions.
• Legal Compliance: Meeting obligations under applicable Philippine law, financial regulations, and anti-money laundering requirements.
• Communications: Sending you account-related notifications, security alerts, and — where you have opted in — information about promotions and platform updates.

We do not use your personal data for purposes that conflict with the ones listed above without first obtaining your consent.

4 KYC and Identity Verification

KYC (Know Your Customer) verification is a required step for full account access, including the ability to withdraw funds. It involves submitting valid identification documents to confirm that you are who you say you are and that you meet the minimum age requirement of 21 years.

• Accepted ID types typically include a valid Philippine government-issued ID such as a PhilSys card, passport, driver's license, SSS card, or UMID.
• Proof of address may also be requested to confirm your registered location.
• KYC documents are reviewed by our verification team and stored securely. They are used exclusively for identity verification and legal compliance purposes.
• Documents submitted for KYC are not shared with third parties for marketing, advertising, or any purpose unrelated to identity verification and legal obligations.
• If your KYC submission is incomplete or cannot be verified, withdrawal access may be suspended until the issue is resolved. Support is available to assist with the process.

Providing false or altered identity documents is a serious violation of our Terms and Conditions and may result in permanent account closure and reporting to relevant authorities.

5 Data Sharing

789tay does not sell your personal information to third parties. We share data only in the following limited circumstances:

• Payment Processors: Financial data necessary to process PHP deposits and withdrawals is shared with the relevant Philippine payment service providers. These providers handle transaction data under their own privacy and security frameworks and are contractually bound to use it only for payment processing.
• Service Providers: Trusted third-party vendors who support platform operations — such as identity verification services, cloud infrastructure, and fraud detection tools — may process personal data on our behalf. They are bound by data processing agreements that restrict how they use the information.
• Legal and Regulatory Authorities: Where required by applicable Philippine law, court order, or regulatory requirement, we may disclose personal information to relevant government bodies or law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or restructuring of 789tay's operations, your data may be transferred to the succeeding entity, subject to continued compliance with this Privacy Policy.

In all cases where data is shared, we take steps to ensure that the recipient handles it with an appropriate level of care and in accordance with applicable data protection standards.

6 Data Security

789tay applies technical and organisational security measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

• Encryption in Transit: All communications between your device and 789tay servers are encrypted using SSL/TLS protocols. This applies to account logins, game sessions, and all transaction activities.
• OTP Authentication: One-time passwords are used for account logins and sensitive account changes as an additional layer of identity verification.
• Access Controls: Access to personal data within 789tay is restricted to authorised personnel who need it to perform their job functions. All staff with access to personal data are subject to confidentiality obligations.
• System Monitoring: Our platform is monitored for unusual activity patterns and potential security incidents. Detected threats are responded to promptly.

While we implement strong security measures, no online platform can guarantee absolute security against all threats. If you become aware of any suspicious activity on your account, contact support immediately. Never share your password or OTP codes with anyone, including 789tay staff — we will never ask for them.

7 Cookies and Tracking Technologies

789tay uses cookies and similar technologies to make the platform function properly and to understand how players use the site. Cookies are small data files stored on your device when you visit a web page.

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that support fraud detection. The platform cannot operate properly without them.
• Functional Cookies: Remember your preferences — such as language settings or game display options — so you don't have to reconfigure them every visit.
• Analytics Cookies: Help us understand how players navigate the platform, which sections are most used, and where technical issues occur. This data is aggregated and anonymised.

Most browsers allow you to control or block cookies through their settings. Disabling essential cookies may affect the functionality of the 789tay platform, including the ability to log in and use games or banking features.

8 Data Retention

We retain personal information for as long as your 789tay account is active and for the additional periods required by applicable law after account closure.

• Transaction records and financial data are typically retained for the period required by Philippine financial regulations and anti-money laundering laws, which may extend several years after account closure.
• KYC documents are retained for the period required by identity verification and legal compliance obligations.
• Account and communication records are retained as long as needed to resolve any outstanding disputes or legal claims.

When data is no longer needed and the retention period has passed, it is securely deleted from our systems or anonymised so that it can no longer be linked to you as an individual.

9 Your Rights Over Your Personal Data

As a 789tay player, you have the following rights in relation to your personal information. To exercise any of these rights, contact our support team.

To submit a data rights request, contact 789tay support with your full name, registered email address, and a clear description of your request. We may ask for additional verification to confirm your identity before actioning any data request.

10 Minors

789tay is strictly an adult platform. The minimum age to register and use 789tay is 21 years. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that an account has been created by or is being used by a person under 21, the account will be closed immediately, any balance will be handled in accordance with our Terms and Conditions, and all associated personal data will be deleted to the extent permitted by law.

If you have reason to believe that a minor has registered an account on 789tay, please contact support immediately so that the matter can be investigated and resolved promptly.

11 Updates to This Privacy Policy

789tay may update this Privacy Policy from time to time to reflect changes in our data practices, platform operations, or applicable legal requirements. When material changes are made, we will notify registered players via their registered email address or through an in-platform notification.

The updated policy will be published on this page with a revised effective date. Continued use of the 789tay platform after the effective date of any update constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed.

12 Contact

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact the 789tay support team.